# Failure to enter the modeler screen while the user information is correct

**URL:** <https://forum.robusta.ai/t/failure-to-enter-the-modeler-screen-while-the-user-information-is-correct/460>\
**Category:** Modeler\
**Created:** [November 16, 2022, 1:38pm UTC](https://forum.robusta.ai/t/failure-to-enter-the-modeler-screen-while-the-user-information-is-correct/460 "2022-11-16T13:38:42Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ilayda.ipar](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robusta.ai/ilayda.ipar/32/56_2.png) [@ilayda.ipar](https://forum.robusta.ai/u/ilayda.ipar)\
**Post date:** [November 16, 2022, 1:38pm UTC](https://forum.robusta.ai/t/failure-to-enter-the-modeler-screen-while-the-user-information-is-correct/460/1 "2022-11-16T13:38:42Z")

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If you cannot log in with id and password on the modeler screen, it is stuck on the page even though it does not give any error. In order to enter the modeler screen, you will delete the rest of the link and redirect to the modeler screen when you log in.  
You need to delete it starting from the idm/ part.