# Mail Search Component Text Message (HTML Text - Plain Text)

**URL:** <https://forum.robusta.ai/t/mail-search-component-text-message-html-text-plain-text/242>\
**Category:** FAQ\
**Created:** [August 31, 2022, 10:53am UTC](https://forum.robusta.ai/t/mail-search-component-text-message-html-text-plain-text/242 "2022-08-31T10:53:07Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ilayda.ipar](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robusta.ai/ilayda.ipar/32/56_2.png) [@ilayda.ipar](https://forum.robusta.ai/u/ilayda.ipar)\
**Post date:** [August 31, 2022, 10:53am UTC](https://forum.robusta.ai/t/mail-search-component-text-message-html-text-plain-text/242/1 "2022-08-31T10:53:07Z")

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![image](https://europe1.discourse-cdn.com/flex005/uploads/robusta1/original/1X/cb842cc2ba6c56a38288cb455fd285ea805709d5.png)

If the messageText is empty when we save the dataset produced using the Mail Search component as Excel, the following steps can be followed from the mail settings.

As shown in Picture 1, two separate e-mails were sent by the same person. While the robot could read one of the mails, it could not read the other mail. This error is due to the text format of the mail.